This Privacy Policy describes how KM Super Cleaner ("we," "us," or "our"), located in Atlanta, Georgia, collects, uses, and shares information about you when you visit our website at kmsupercleaner.com or contact us to request cleaning services.
📋 1. Information We Collect
We collect information you provide directly to us, including:
- Personal Identification: Name, email address, phone number, and home or business address
- Service Information: Details about the cleaning services you request, including property type, size, and special instructions
- Communication Data: Messages, inquiries, or feedback you send us through our contact form, email, or phone
- Payment Information: Billing details processed securely through our payment providers (we do not store full card numbers)
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, pages visited, and time spent on the site.
🎯 2. How We Use Your Information
We use the information we collect to:
- Schedule and provide cleaning services at your property
- Respond to your inquiries and provide customer support
- Send appointment reminders, service confirmations, and follow-up communications
- Process payments for services rendered
- Improve our website, services, and customer experience
- Send promotional offers or newsletters (only with your consent)
- Comply with legal obligations and protect our legal rights
🔗 3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: Trusted third-party companies that help us operate our business (e.g., scheduling software, payment processors), who are bound by confidentiality agreements
- Legal Requirements: When required by law, court order, or governmental authority
- Business Protection: To protect the rights, property, or safety of KM Super Cleaner, our clients, or others
- Business Transfers: In connection with a merger, acquisition, or sale of business assets
🍪 4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:
- Remember your preferences and settings
- Understand how visitors use our website
- Improve website performance and functionality
- Provide relevant content and information
You can control or disable cookies through your browser settings. Note that disabling cookies may affect some features of our website.
🔒 5. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.
⚠️ While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
👤 6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information, subject to certain legal exceptions
- Opt-Out: Unsubscribe from marketing communications at any time by contacting us or clicking "unsubscribe" in our emails
- Portability: Request a copy of your data in a portable format
To exercise any of these rights, please contact us using the information provided below.
👶 7. Children's Privacy
Our services and website are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
🔗 8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
📍 9. Georgia Privacy Notice
As a business operating in Atlanta, Georgia, we comply with all applicable Georgia state privacy laws and regulations. If you are a Georgia resident and have questions about your privacy rights under state law, please contact us directly.
🔄 10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Your continued use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy.
📬 11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
🧹 KM Super Cleaner
📍 Atlanta, Georgia
We aim to respond to all privacy-related inquiries within 5 business days.